Frequently asked questions
The functions explained
=SCOTT. DESC returns GL account description
=SCOTT.GL returns GL account balance
=SCOTT.GLMULTI returns the SUM of multiple GL account balances
=SCOTT.LIST returns a list of parameters used by other functions. Xero lists include accounts and tracking categories. QBO lists include accounts, classes, departments (locations), customers, and vendors
=SCOTT.NGL returns the negative sign of a GL account balance. For folks that like credits to be shown as negative
=SCOTT.RANGE returns sum of account balances
=SCOTT.XTRACK returns GL account balance for a Xero tracking category and option
=SCOTT.XTRACKR returns sum of account balances for a Xero tracking category and option
=SCOTT.XTRACKM returns GL account balance for two Xero tracking categories and options
=SCOTT.XNI Returns the Net Income optionally filtered by one or two tracking categories
=SCOTT.QCLASS Returns GL account balance filtered by a QuickBooks class
=SCOTT.QCLASSR Returns GL account balance for a range of accounts filtered by a QuickBooks class
=SCOTT.QDEPT Returns GL account balance filtered by a QuickBooks department
=SCOTT.QDEPTR Returns GL account balance for a range of accounts filtered by a QuickBooks department
=SCOTT.QCLASS_DEPT Returns GL account balance filtered by a class and a department
=SCOTT.QCUSTOMER Returns GL account balance filtered by a QuickBooks customer
=SCOTT.QBUDGET Returns the budget for an QuickBooks account
=SCOTT.QBUDGETALL Returns the budget filtered by a QuickBooks class, a department and a customer
=SCOTT.QALL Returns GL account balance filtered by a class, customer, department, and/or vendor. This function supports a wildcard “*” . More here
What version of Excel™ do I need to use Scott’s Add-Ins?
Scott’s Add-ins is developed to work with desktop and online versions of Excel™. You will need a current Office 365 subscription to use the add-in.
What’s an add-in?
An add-in for Excel™, is additional functionality that is added to your “out of the box” Excel™. In this case, you will be adding the custom functions that we have developed, such as =GL, =DESC, =RANGE.
What happens when I connect the add-in for the first time to a new QuickBooks or Xero organisation?
The add-in does an initial data build of the organisation’s journal data. This could take a few minutes or a couple of hours, depending on the volume of transactions for the organisation. You will receive an email, alerting you that build has finished, and you can begin to use the add-in. Note: this is a onetime process. Subsequent recalculations of the sheet do not require another “build”. These recalculations will happen very quickly.
I am on a company network, and having trouble installing the add-in.
Some company IT departments control which add-ins can be installed to Excel. We recommend you check with your IT team to verify this is the case. These are called “managed add-ins”. Here’s a 60 second video on how this works.
Can I turn off recalculation while I am building my sheets?
Yes. This is an Excel feature. Please go to Excel Preferences / Calculation, and choose “Manual”
Does the add-in recalculate and pull fresh accounting data when I add a new, non-Scott’s function to a cell, such as =SUM?
No. The data from your accounting system is only refreshed when you click the Recalc button in the add-in.
Does Scott’s Add-Ins write-back, or update the QuickBooks or Xero database?
No. Data only flows one way, from your accounting system to Excel.
Can I use multiple QuickBooks or Xero™ organisations with the add-in?
Yes! Scott’s Add-Ins subscriptions are per organisation. Just be sure to purchase a subscription for each QuickBooks or Xero™ organisation you wish to attach to Excel™. Multiple organisations can be accessed from within the same Excel workbook.
How can I see the transactions that comprise the balance I am seeing in a cell?
Transaction detail may be accessed by clicking on the drill icon, found in the add-in task pane.
Here’s a 20 second video showing the process.
Can I share my Excel workbook and manage security with the add-in?
You are able to connect specific Xero and QBO organizations to specific Excel workbooks. When the workbook is saved and shared, the workbook will open with only those saved organizations.
Here is a short video showing the security enhancement and how-to for sharing the workbook.
When you save, close, and reopen the workbook, the previously selected organizations will be maintained. So, when you subsequently share the workbook with a colleague or client, they will only be able to access data from the selected orgs.
If you do not wish your client or colleague to be able to recalc the workbook, use the add-in, and only see values, you will need to disconnect the orgs (Organization tab) from the workbook, protect the workbook in Excel, save the workbook, then share it.
How do I update my subscription payment details and subscription type?
Here’s a short video showing the process.
I am seeing a #VALUE error in one or more cells in my spreadsheet.
If all cells are returning #VALUE, please try re-installing the add-in.
If only some cells are returning #VALUE, the errors result when Excel cannot interpret the data in your formula. Be sure that you are using cell references (ex. B1,C3) for your formula, NOT actual values (ex. 4000, 01/10/2020).
Another common reason for #VALUE errors is from misspelled Xero Tracking Categories or misspelled QBO parameters such as Class, Customer, that are referenced by =SCOTT functions.
I am seeing a #NAME or _xlduf in one or more of my cells.
Excel loads the add-in in two parts, the Taskpane and the Custom Functions.
Getting an _xldudf_ in your formula indicates Excel is not able to link the names to the custom functions. Most commonly, the source of this problem is the custom functions portion is not loaded correctly.
There are a couple of troubleshooting steps to try when this happens:
Firstly, load up a new, empty document, login to Scott’s Add-ins and see if you can run a custom function.
If that works, then go back to your sheet and manually change _xldudf_SCOTT_DESC to SCOTT.DESC.
Excel should do this automatically, but it appears it is not.
If you cannot run a custom function in a new sheet, then the installation is not working. We advise removing the add-in, restarting Excel, then re-installing the add-in. This should clear out any caching issues, and hopefully get you working again.
I am seeing a #BUSY error in one or more of my cells.
#BUSY tells the user that Excel is currently recalculating the spreadsheet. Recalculation times are a function of spreadsheet complexity, the amount of =SCOTT functions used in the sheet, and Internet bandwidth. The functions that work the hardest, and take the most time to process, are RANGE functions. Please use these judiciously.
Another possible cause of #BUSY is a Microsoft 365 update. Please try re-installing the add-in.
Are Xero multi-currency accounts supported?
Yes. For more details please see this post.
How do I pull in balances for Balance Sheet accounts and Bank accounts??
First, be sure that you have assigned an account code to your Bank account. Then be sure to use a Start Date equal to or earlier than the date of your first transaction in your accounting system. Bank accounts are Balance Sheet accounts which calculate their balances by summing transactions from the beginning of time. You can read more here.
I am using QuickBooks sub-accounts and getting #VALUE
When specifying a QuickBooks sub-account using the Account Name (not an account number), and having multiple sub-accounts that have the same name, use this format that begins with the main account, then sub_account1, sub_account 2, etc.
Services:Job Materials:Decks and Patios.
Example: =SCOTT.GL(OrgID, Services:Job Materials:Decks and Patios, Beg Date, End Date)
Please note that this rule only applies when constructing formulas using the Account Name, not the Account Number.
Can I use wildcards to specify including all values for a parameter?
Wildcards are supported for the =SCOTT.QALL function only. More info here
How do I update my subscription and billing info?
To add a new org, remove an org, cancel your subscription, or update your billing info, please click on Manage Subscription from the Organization tab.